About Us

Welland Medical brings to market the best and most innovative products that enhance the lives of people living with a stoma across the world. Investing in the most talented people, collaborating to create world-class, ground-breaking products and services devoted to improving peoples’ lives.We are passionate about making a difference in the world.

Welland Medical is a part of Clinimed Holdings Limited, a prominent figure in the Healthcare and Medical Equipment sector. Clinimed Holdings Limited comprises a group of companies established in 1982 through the acquisition and formation of various entities within the group.

We believe that investing in our people is critical to our success and we’re committed to helping our employees develop their skills, advance their careers, and achieve their professional goals.

We’re proud of our company culture, which is built on a foundation of collaboration, teamwork, and open communication. Our employees are passionate, driven, and committed to delivering the best possible results for our customers.

Summary Of The Role

To be responsible for the leadership of the Operations department and manufacturing processes and for delivering success through effective people management, by developing operational personnel to ensure that the skills base within the department reflects the company’s current and future requirements.

Key Relationships:

Production Control Manager, Purchasing Manager, Engineering Manager. Build and maintain good working relationships with HR, R&D, QARA, Sales and Marketing, Finance

Main Duties and Responsibilities

People
• Direct People management for the Manufacturing Shift Managers and Assistant Production Manager.
• Manage Best Practice across the production areas ensuring consistent ways of working and adoption of best ideas from each shift.
• Manage the communications and handovers across the shift to enable the best possible collaboration.
• Ensure collaboration between functions utilization of support and fostering a team environment.
• People management, ensuring adoption and drive for the employee engagement with the “Vision”, “Values”, and Culture integrated into all related activities.
• Support the drive to maintain and improve the Investors in People status.
• Performance Management: coaching and mentoring of all direct reports., manage the handling of disciplinary and grievance processes within Operations, working with HR to ensure support for ensuring fairness, consistency and appropriate processes are followed.
• Responsible for conducting Performance Development Reviews for all direct reports.

Manufacturing Performance
• Strategic department development, supporting and delivering the company strategy through the necessary tactics and actions.
• Target/KPI achievement; ensuring that the Operations team achieve the agreed targets in Scrap, Throughput, Downtime, Tool change and Efficiency.
• Progress reporting: ensuring Directors, Senior Managers and key contacts are kept informed of progress, changes to plans and rectification actions.
• Schedule compliance: working with the Production Control Function to adhere to the plans and implement the appropriate proactive and reactive activities to deliver the required production on time.
• Display accurate up to date performance data across all shifts on all manufacturing processes and ensure this is communicated to all key stakeholders.

Finance
• Overall budgetary creation and control for the production department, ensuring all actions are taken to achieve the budget and to identify areas which may be an issue with solutions and reasons to the senior team.
• Identify areas where additional costs may be incurred and suggest counter measures.
Continuous Improvement
• To create and maintain an environment of continuous improvement of both people skills and processes.
• Maintain a housekeeping regime that always promotes best practice and 5S standards.
• Liaison with the management team and other departments, as appropriate, in the daily running of the business.
• Responsible for organising and holding manufacturing meetings.
• Lead and contribute to the continuous improvement of the manufacturing processes.

Quality/QARA
• Ensure that the department is compliant to all regulatory requirements.

Health and Safety
• Ensure a positive health and safety cultural environment throughout the production department.
• Manage the production Health and Safety team so that it is effective and links into the company Health and Safety committee.
• Raise the profile of reactive measures of performance throughout the business, including severity rates, frequency rates and tools such as the Green Cross are visible and prompt actions are taken to reduce potential reoccurrence of incidents.
• Promote proactive measures and targets to improve the performance in Health and Safety

Other Duties:
Adherence to the Company’s Health and Safety policy at all times and operate and promote the development of quality standards and procedures taking ownership of tasks and to seek new improved ways of doing things.
A degree of flexibility is required, and the job holder may be required to perform work not specifically referred to above and which will be appropriate to the level of the role. All duties must be carried out in compliance with company Quality System, Health and Safety Policies and regulations set out in the Medical Device Directive.

Quality is an integral part of the company’s mission to deliver innovative products and service. All members of staff are responsible for operating and promoting the development of quality standards and procedures.

Continuous Improvement – The company is committed to a culture of continuous improvement. All members of staff are expected to take ownership of tasks and seek new and improved ways of doing things.